Hotel giants are rethinking what hospitality means in 2023. Today’s traveler wants a curated experience whether they are staying for two nights or a week. Smart hoteliers are creating offers that add value and goodwill with potpourri of features to select from. Such as partnering with a local winery and adding a non-profit kickback or promoting a local demand generator event with inclusive packaging of food and beverage or weekday resort green wellness and spa activities on property all maximizing the guest experience and value.
This type of thoughtful and purposeful marketing is enhanced when the guest arrives to a welcome bag amenity that is truly as immersive as the hotel’s promotions. Receiving local snacks and artisan products with the hotel’s brand in mind, the guest will stay curious about exploring the Lowcountry and returning. Best of all they will leave with a memory steeped in southern hospitality.
Our Concierge Choice service is a custom plan where we work with the hotel’s room divisions, general manager, event managers, or sales directors to provide the right amenity for your budget. We curate the welcome and VIP gift bags for arrivals, along with delivery as needed –weekly/monthly/annually.
Event managers can use as an inhouse source for their clients or pass along our contact information working on a reciprocal referral arrangement. Sales and marketing teams can have standing orders for their monthly calls or account management gifting. We work closely with you to customize each client or event gifting. For example, if we are working with a bride’s welcome amenities, we will stay true to her wedding colors and style. We can design maps, itineraries with custom note cards from the bride. Likewise, sales prospecting gifts can meet the needs of getting that piece of business. If the sales department has a set budget, we will rotate items to keep the gifting in the moment and fresh each month.
All gift designs will be in your brand standards with color, tone, font, and vision. The gifts will have all the essentials (with a few surprise and delight items) made in the Lowcountry region. We have white label products for you to choose from and the right logoed product or promotional item add ins to keep your brand top of mind and in the moment.
We work in the background to keep the spotlight on your hotel’s gifting. Time and simplicity are the ultimate luxuries. Our destination gift services feel-good all-around providing truly unique gifts with minimal work for our clients, higher guest scores and return on investments, all the while supporting small local businesses. Call, text or email to schedule a consultation on your needs.